MANTA EXPEDITIONS PRIVACY POLICY
Last Updated: 14th August 2023
At Manta Expeditions, your privacy is important to us. We are committed to keeping any personal data you share with us safe and secure, and to being transparent about how we use it.
Please read this Privacy Policy carefully to understand our practices regarding your personal data, and how we will collect, use and store your personal data. We may update this policy from time to time, so please check it regularly. If there are significant updates, we will inform those people with whom we are in regular contact, such as email subscribers.
EXPLORE OUR POLICY
HOW WE COLLECT & USE YOUR PERSONAL DATA
(1) When you give it to us directly:
(ii) How we use it.
(2) When you visit our website:
(i) Tracking tools & analytics information.
(ii) Cookies.
(iii) Links to other sites.
(1) How we keep your data safe.
(2) Who has access to it.
CORRECTIONS & DETAILS ABOUT DATA
WHO WE ARE
Manta Expeditions is a UK-registered limited company (number 8460841), with a postal address in the United Kingdom at; Catemwood House, Corscombe, Dorchester, Dorset, DT2 0NT.
When you provide your data to Manta Expeditions, the company will serve as the data controller for the purpose of the Data Protection Act 1998, and the UK General Data Protection Regulation, tailored by the Data Protection Act 2018.
The Manta Expeditions website can be found at www.mantaexpeditions.com. This website is produced, published, and maintained by Manta Expeditions.
WHY WE COLLECT INFORMATION
We collect information to allow us to provide you with the information or service you have requested from us; to provide you with information which we think you will be interested in; to understand how people use the information we provide on our websites; to tailor information and services we provide to ensure they are relevant to you; and so we can improve how we communicate with you and how we operate more generally.
HOW WE COLLECT & USE YOUR PERSONAL DATA
We would like to inform you below about how we collect and use your personal data.
(1) When you give it to us directly.
(i) HOW WE COLLECT DATA:
You may directly give us your personal data through our websites in a variety of ways. These include, but are not limited to;
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Signing-up to our mailing list.
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Email us via the “Contact Us” form.
You may also give us your personal data for similar purposes when we meet you in person, such as during expeditions, dive shows, festivals, and other organised public events.
When you give us information directly and provide appropriate consent, we may collect and store this information.
(ii) HOW WE USE IT:
We may use the personal data you directly provide us to;
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Provide you with the information, products, or services that you request from us (e.g. newsletters, information about expeditions).
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Provide you with other information, products or services which we feel may interest you, when we have your consent to do so. This may include information relating to updates and news relevant to manta conservation, specific campaigns, details of relevant career opportunities, events or activities we are involved with.
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Notify you about changes to our service.
(2) When you visit our website.
(i) TRACKING TOOLS & ANALYTICS INFORMATION:
Our website is hosted on Wix, Inc. (Wix) - a platform we use to build and manage our websites.
Wix and our other service providers may use analytic tools to measure traffic and usage trends for our sites. For example, when you visit our websites, Wix may collect the following information from your visit;
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the IP address of the computer or device you are using to visit our website,
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date and time of access,
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name and URL of the data accessed,
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the website from which access is made to our domain,
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your computer's operating system and the browser you use,
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the country from which access to our website is made and
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the name of your internet provider.
This data is stored and managed by Wix, and thus is subject to their privacy policy. By using our sites, you are agreeing to be bound by Wix’s privacy policy, which can be found at https://www.wix.com/about/privacy.
Manta Expeditions is able to view summarised forms of this data through Wix's analytics services. We may use Wix's analytics services on a continuous basis, in order to improve and optimise our website and our services for our users.
(ii) COOKIES:
For more information on what kind of personal data might be collected by cookies, please see above ‘(i) Tracking Tools & Analytics Information’.
Cookies help, among other things, to make visiting our website easier, more pleasant and more useful. Cookies are information files stored automatically by your browser on the hard disk of your computer when you visit our website.
Cookies do not harm the hard disk of your computer nor do they transmit your personal data to us. Most internet browsers accept cookies automatically. However, you can adjust your browser settings so that cookies are not placed on your computer, or so that you receive a new warning message when you encounter a new cookie.
Deactivating cookies, however, may result in you being unable to use all the functions on our websites.
(iii) LINKS TO OTHER SITES:
We may link our websites directly to other sites e.g. when we link to the Manta Trust website. This privacy policy does not cover external websites and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit via our website, to understand what data they may collect from you.
DATA SECURITY & ACCESS
(1) How we keep your data safe.
We use suitable technical and organisational security measures that seem appropriate to us to protect your data stored by us from manipulation, partial or total loss and unauthorised access by third parties. Our security measures are continuously updated according to technological developments.
(2) Who has access to it.
We will not, under any circumstances, give out or sell your information (including name and email address) to anyone for marketing purposes.
We work with service providers and other third parties who help us to operate and to provide and improve our information, products and services. We may share information with them for this purpose.
We may allow our staff, consultants and/or external providers acting on our behalf to access and use your information for the activities we have described above (e.g. to deliver mailings). We only permit them to use it to deliver the relevant service, and if they apply equivalent levels of protection that we do.
We may need to disclose your personal information upon request to regulatory and government bodies, law enforcement agencies and suppliers we engage to process data on our behalf. We may also merge or partner with other organisations and in so doing, acquire or transfer information.
The information we collect from you may be transferred to, shared and/or otherwise processed at a destination outside the European Economic Area (“EEA”). If we do we will take reasonable steps to ensure that the recipient implements appropriate measures to protect your information. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.
CHILDREN'S DATA
The Manta Expeditions website is addressed to an adult public. It is forbidden for minors, and especially children under 13 years of age, to transmit personal data about themselves to us or to register to receive a service. If we detect that such data has been transmitted to us, it will be deleted from our database. The parents (or legal guardians) of the child may contact us and request deletion of the data or de-registration. For this purpose, we require a copy of an official document confirming you as a parent or guardian.
CORRECTIONS & DETAILS ABOUT DATA
Except in limited circumstances, you have a right to ask for a copy of the information we hold about you. If you want to access your information, you will need to send us a description of the information you want to see, and proof of your identity.
We also want to make sure that your personal information is accurate and up to date. Please let us know if your details change. You may also ask us to correct or remove information which is inaccurate.
You can also opt-out of receiving all or some of our marketing communications, or request that we stop processing data about you for certain purposes at any time.
To make any of the above requests, please contact us using the details at the bottom of this policy.
YOUR RIGHTS
In certain circumstances you have a right to require us to stop processing your personal data in a particular way, or for your data to be erased from our database. If it is not necessary for the purpose you provided it to us for (e.g. providing you with a service you have requested) or we do not otherwise require the data to be archived for future reference, we will do so.
The legal basis that we rely on for processing your data is either where:
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You have provided your consent to us using your data in a certain way.
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It is within our legitimate interests.
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It is necessary in connection with the performance of a contract with you.
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It is necessary to for compliance with a legal obligation to which we are subject.
Please let us know if you have any queries or concerns about the way that your data is being processed by contacting us on the details below. You are also entitled to make a complaint to the Information Commissioner’s Office, and for further information see the Information Commissioner’s guidance here https://ico.org.uk/for-the-public/personal-information.
DATA RETENTION
We keep data for as long as there is a need to keep it in connection with the purposes for which it was collected.
We may keep your personal data after a particular matter or exchange has concluded but purely for record keeping purposes and to be able to respond to queries. In some cases, we are also obliged to retain your personal data to comply with legal or statutory obligations (for example, to keep records of contractual or financial matters).
Whilst the specific time periods vary depending on the circumstances, in general we will not keep records that include personal data for more than 6 years after a particular matter or exchange has concluded. In the event that you ask us to stop sending you marketing communications, we will retain certain details, such as your name, to help us ensure that you are not contacted again.
If you have any questions on data protection on our website, would like more information or would like to make a request regarding your personal data, please get in touch with us via the following email address: